Payments and Billing
Simple, Secure Payments for Interview Preparation
GyanBatua supports simple digital billing so users can start role-specific interview preparation with low friction and clear payment guidance.
Users can begin free, upgrade when needed, and use supported payment methods shown during checkout.
Accepted Payment Methods
Supported payment methods are shown during checkout and may vary depending on geography, device, and payment processor availability.
- UPI
- Debit Cards
- Credit Cards
- Other supported digital payment methods shown at checkout
Only payment methods displayed at checkout should be treated as currently available.
How Billing Works
GyanBatua pricing is designed to stay simple and role-focused.
Start Free First
Users can begin with 1 free assessment before deciding whether to continue with a paid plan.
Pay for the Plan You Choose
Paid plans unlock more assessments with the same AI Tutor for one target role or interview goal.
Voice Mock Is an Add-on
Voice Mock can be purchased separately where applicable for users who want spoken interview practice.
Charges Apply at Checkout
Billing happens only when a user chooses a paid plan or add-on through the official checkout flow.
Secure Payment Handling
Payments should always be completed through the official GyanBatua checkout experience.
GyanBatua does not ask users to share card details, UPI credentials, or payment information through email, chat, or unofficial channels. Users should complete transactions only through the supported checkout process presented on the platform.
Failed, Pending, or Duplicate Payments
Sometimes payment issues happen because of network, banking, or processor delays.
- If a payment fails, users should first confirm whether the amount was actually deducted.
- If the amount was deducted but access was not activated, users should contact support with the transaction details.
- If a payment appears twice for the same purchase, users should contact support for review.
- Resolution timelines may depend on banking confirmation and payment processor status.
Billing Help
Support is available for payment-related issues.
What Users Should Share:
- registered email address
- transaction ID
- payment date
- payment amount
- issue summary
- screenshot if available
Related Payment and Policy Links
Payments and Billing — FAQs
Common questions about payments and billing
What payment methods does GyanBatua support?
Supported payment methods are shown during checkout and may include UPI, debit cards, credit cards, and other supported digital payment methods depending on availability.
Can I pay using UPI?
If UPI is supported in your checkout flow, it will appear as an available payment method during payment.
Can I pay using cards?
If card payments are supported in your checkout flow, debit and credit card options will appear during payment.
When will I be charged?
You are charged only when you choose a paid plan or add-on through the official checkout process.
What if my payment fails?
First confirm whether the amount was deducted. If the payment failed but money was deducted, contact support with the transaction details.
What if my payment is pending?
Pending payments may take time to update depending on banking and processor delays. If the issue continues, contact support.
What if I made a duplicate payment?
If you believe you paid twice for the same purchase, contact support with the relevant payment details for review.
Is Voice Mock billed separately?
Yes. Voice Mock is an add-on and may be billed separately where applicable.
Can I get billing support?
Yes. Users can contact support for payment, activation, and billing issues.
Where can I read about refunds?
Refund-related handling is explained on the Refund Policy page.
Need Help with a Payment or Billing Issue?
Contact support with your registered email and transaction details for faster help.